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Free tool

Review reply generator for Google reviews

This free Google review reply generator turns a review into a friendly, ready-to-post reply. Pick the star rating and a few details, then edit it so it sounds like you.

Star rating

4–5 stars: positive replies

optional
optional
What the review mentionsoptional
Tone
Health or medical businessReplies never use the reviewer’s name, confirm they’re a patient or mention any care.

Runs in your browser. Nothing is sent or stored, no sign-up.

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Edit it so it sounds like you, then post it on your profile.

Before you post

  • Reply within a few days
  • Keep it short and polite
  • Never share the customer’s details
  • Never offer anything in return for a review

No AI service: replies come from our templates, filled in with your details in your browser. Nothing is sent anywhere.

What it does

What the reply generator does

Free, no sign-up, and nothing to install. Everything runs in your browser.

Any star rating

Positive, mixed and negative replies, matched to the rating.

Personal touches

Mention the things the review talks about, like your team or speed.

Shuffle wording

Not quite right? Get another version from the same set.

Take it offline

For unhappy customers, add a number or email to talk it through.

Health mode

For clinics: replies never confirm someone is a patient or mention their care.

Private, no AI service

Templates are filled in your browser. Nothing is sent.

How it works

How the review reply generator works

Three steps, about a minute.

  1. 01

    Pick the rating

    Choose the stars and what the review mentions.

  2. 02

    Choose your tone

    Warm, Professional or Short.

  3. 03

    Edit and post

    Make it sound like you, copy it, and post it on your profile.

Tool or service?

Reply yourself or let us help?

The generator helps you reply to one review at a time. Our Google Business Profile & Reviews service asks every customer for a review and drafts replies for you to approve.

See Google Business Profile & Reviews

The free tool

  • A reply for one review at a time
  • Positive, mixed and negative templates
  • Free, private, no AI service

Google Business Profile & Reviews adds

  • Review requests after every job or visit
  • Replies drafted for you to approve
  • A monthly review and rating report

FAQ

Questions about replying to reviews

Something else on your mind? Book a call and ask us directly.

Sources

Google says replying shows customers you value their feedback, and that helpful, positive replies show you’re responsive. Replying to good and bad reviews alike is a good habit.

Google’s tips are to be professional and polite and to keep it short and simple. Thank them, apologise where it’s fair and offer to sort it out offline. Never share a reviewer’s private information or make it personal.

No. Google’s policy doesn’t allow reviews influenced by a payment, discount, or free goods or services. Never offer anything in return for a review, or for changing one.

No. The tool fills friendly templates with the details you enter, right in your browser. Nothing is sent anywhere, so edit the reply so it sounds like you.

Turn on Health mode. Replies then never use the reviewer’s name, confirm they’re a patient or mention any care. Your own privacy obligations still apply, so check your professional body’s guidance too.

Want every review answered?

Our Google Business Profile & Reviews service asks every customer for a review and helps you reply to each one.

See Google Business Profile Get a free audit